Refund policy
At Dizzy Doodle Apparel, we want you to love your purchase. If you're not completely satisfied, we’re here to help.
1. Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
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Item must be unused and in original condition
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Item must be in original packaging
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Proof of purchase (order confirmation or receipt) is required
2. Non-Returnable Items
The following items cannot be returned:
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Final sale or clearance items
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Gift cards
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Items that have been worn, washed, or damaged by the customer
3. Exchanges
We only replace items if they are:
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Defective
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Damaged
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Incorrect item received
If you need an exchange, contact us first before returning the item.
4. Refunds
Once we receive and inspect your return:
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You will be notified via email
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If approved, your refund will be processed to your original payment method
Please allow 5–10 business days for the refund to appear in your account.
5. Return Shipping
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Customers are responsible for return shipping costs
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Shipping costs are non-refundable
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If the return is due to our error (wrong or defective item), we will cover the return shipping
6. Late or Missing Refunds
If you haven’t received your refund yet:
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Check your bank account again
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Contact your credit card company
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Contact your bank
If you still have not received your refund, please contact us.
7. Damaged or Incorrect Items
If you receive a damaged or wrong item:
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Contact us within 48 hours of delivery
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Include photos of the issue
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We will resolve it as quickly as possible
8. Contact Us
For returns, refunds, or exchanges, contact us at:
Dizzy Doodle Apparel
📧 Email: dizzydoodleapparel@gmail.com
📞 Phone: 801-652-5504
📍 Address: 8056 South Lismore Lane, West Jordan, Utah 84088, United States
